SHIPPING AND RETURNS

SHIPPING -

We accept orders at any time, from the USA and Australia. Orders placed on cropnatural.com will be processed and shipped within 2 business days. All orders placed on Saturday, Sunday or a public holiday will be processed the following business day.

We currently offer a free standard shipping method via DHL for all orders. For express shipping all orders have a flat rate of $8. Please see below for shipping timelines. Please note - these are only a guideline, due to specific circumstances - timelines may vary.

TIMELINE -

COUNTRY STANDARD SHIPPING TIME EXPEDITED SHIPPING TIME
USA 7 - 12 Business Days 2 - 5 Business Days
AUS 7 - 12 Business Days 2 - 5 Business Days

 

RETURNS POLICY -

Although we love all our products, we understand there are times where the product may not be as you expected. We will provide a full refund on your purchase for unopened and unused items sold and fulfilled within 15 days of a received order.

Items must be returned in original packaging.

The full refund will be processed within 30 days of receipt and processing of returned products.

Exchanges can be made for products of equal or lesser value.

Please contact info@cropnatural.com for further inquiries on returns.